What We Do
We provide a dynamic, turnkey retail solution tailored for experiential attractions.
With a strong network of 100+ partnerships and an impressive 97% renewal rate, Event Network maximizes the revenue potential of every partnership while amplifying their unique mission and brand.
We take charge of every aspect of the retail operation, collaborating closely with you to ensure success.
Event Network is more than just your retail partner; we're your retail resource, shouldering all risks and responsibilities to fuel your business at zero cost to you.
A One Stop Shop
Our commitment and expertise across all retail disciplines deliver an enhanced guest shopping experience and better financial returns for our partners.
E-COMMERCE
We translate our engaging store experience seamlessly to a branded online store. We offer digital marketing support, fulfillment, delivery tracking, and a complete cloud-based solution.
INFORMATION TECHNOLOGY
We continually innovate the retail experience so that our guests benefit from the newest technology and security. Our in-store, mobile and e-commerce point of sale technology is fully PCI compliant at the highest level, ensuring maximum payment and data security for our partners and guests.
COLLABORATIVE PARTNERSHIP
We seek our partners’ perspectives on everything from store design to product development to our onsite store leadership. We bring all the resources to execute at the highest quality level while providing our partners with ongoing input and insight on the direction of the business.
STORE DESIGN & CONSTRUCTION
Our in-house construction and store design team innovates and optimizes stores for maximum performance in high velocity sales environments. We strategically source eco-friendly materials to create dynamic, sustainable store environments that extend the experience of the attraction into the retail space.
PEOPLE SERVICES
We put our people first; they are the heart of all we do. We identify talented, passionate people and train them well. We offer extensive coaching and developmental support for every team member at every level and provide the tools and opportunities to help people grow both personally and professionally.
GUEST SERVICE
Guest service focused and engaged team members ensure an exceptional guest experience and often provide the last impression of an attraction. We are a fully integrated extension of our partners’ brands and values. Through a comprehensive guest feedback tracking system, we are proud to share an extraordinary average satisfaction score of over 8.5 out of 9.
RETAIL OPERATIONS
Integrated, sophisticated point of sale and data integrity tools power our merchant and store teams to deliver the right product in the right places at the right prices all at the right time. We support store teams to meet if not exceed targeted sales goals. We keep our stores in stock and our assortments fresh for repeat visitors and members.
PRODUCT DEVELOPMENT
We develop and create custom products to elevate our partners' brands. The items we design are innovative, unique, and inspired by the special offering of each of the amazing attractions where we work. We collaborate with our partners at each phase of the design process.
PRODUCT PURCHASING
We ethically and responsibly source products from our diverse vendor base. Our distinct merchandise assortments connect to the content, brand, and mission of our partners. We are intentional about supporting local artists and small businesses to ensure a dynamic and evolving assortment.
MERCHANDISING
We are storytellers. We present products in a holistic, thematic, and visually compelling way which provides an immersive and interesting shopping experience. We refresh product presentations based on seasonality and member traffic and our eco-friendly signage further tells the story, educates the guest, and amplifies our partners’ missions.